Choose a device, such as a computer or mobile device (phone or tablet), on which you can install apps.ĭownload and install an authentication app to your device.If you choose this secure option, follow these steps to download and install one of the supported applications and configure it to work with. While authentication applications are not protected if your device is lost or stolen, this method offers more security than phone calls or text messaging against phishing, hacking, or interception. Authentication applicationĪuthentication applications are downloaded to your device and generate secure, six-digit codes you use to sign in to your accounts. If you get locked out, you’ll have to delete your account and create a new one.Īlthough you can choose from several authentication options, some authentication methods such as Security Keys, PIV/CAC cards and authentication applications are more secure against phishing and theft. is unable to grant you access to your account if you get locked out and/or lose your authentication method. losing your phone), you’ll have a second option to use to get access to your account. If you lose access to your primary authentication method (e.g. We encourage you to add two authentication methods to your account. We use MFA as an added layer of protection to secure your information.

This is multifactor authentication (MFA). In addition to your password, requires that you set up at least one authentication method to keep your account secure.

Troubleshoot uploading your state-issued ID How to add images of your state-issued ID Change the email address associated with your accountĬhange the phone number associated with your account

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